Managed IT
managed IT that works for you
With Cloud9 managing your IT, you get a reliable partner who keeps your systems running and ready to support your business daily.
WHAT’S INCLUDED
managed IT that feels seamless
When IT runs smoothly, so does your business. Cloud9’s Managed IT services are built to fit the way you work, whether you need a dedicated team or added support for in-house IT. With proactive monitoring, quick response, and local experts, we keep your systems reliable so you can focus on what matters.
24/7 Help Desk Support
Friendly, knowledgeable answers whenever you need them.
Proactive Monitoring & Maintenance
Resolve issues before they become setbacks.
Network & Device Management
Secure, reliable connections across your business.
Data Protection & Backups
Safeguard critical information with reliable recovery.
Security Services
Layered defences that keep your business safe.
choose full managed IT or customize for your needs
Most Popular
Full-managed IT
Day-to-day IT support that keeps everything running smoothly. We take care of the details so you can focus on the big picture.
Complete management of your IT infrastructure
24/7 monitoring, maintenance, and issue resolution
End-user support from our responsive local team
Regular reporting and proactive system improvements
Co-managed IT
A partnership that strengthens your in-house IT team. We work alongside your staff to fill gaps and provide specialized expertise.
Flexible support that scales with your team’s capacity
Access to advanced tools, monitoring, and security systems
Strategic guidance from senior IT experts
Collaborative approach that enhances internal capabilities
Custom managed IT
We design custom-fit plans that combine the right mix of services, ensuring your technology fully supports how you operate.
Bespoke service packages designed for your environment
Option to integrate cloud, data, or security services
Scalable solutions that grow with your business
Dedicated account management and clear communication
managed IT solutions
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Managed Backups
Reliable, automated backups that protect your data and keep your business running, no matter what happens. We ensure peace of mind and quick recovery with secure, consistent backup management.
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Managed Infrastructure
End-to-end management of your IT environment, from servers to cloud systems. We design, maintain, and optimize your infrastructure for stability, performance, and growth.
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Managed Networks
Secure, high-performing networks that keep your business connected. We monitor, maintain, and support your network to ensure smooth operations across every device and location.
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Managed Security
Comprehensive protection for your systems and data. Our layered security approach helps detect, prevent, and respond to threats before they can impact your business.
Microsoft Azure has been shown to increase team productivity by more than 25%
For many organizations, the ROI for Azure implementation is as high as 400%.
got questions? we’ve got answers
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Our Managed IT services cover every layer of your technology, including networks, servers, cloud systems, workstations, and security. We monitor performance, apply updates, and resolve issues before they cause downtime. You’ll also get user support, data protection, regular reporting, and strategic planning to keep your systems secure, connected, and ready to scale as your business grows.
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Absolutely. Beyond day-to-day support, we act as your strategic IT partner, helping you forecast needs, plan upgrades, and implement new technologies that align with your goals. We are all about setting your systems up to grow with you.
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Yes. Every organization is unique, so we tailor each Managed IT plan to your goals, size, and internal capacity. Whether you need full management or co-managed support, we build a plan that fits.
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Managed IT is proactive. We monitor, maintain, and secure your systems continuously, helping prevent issues as much as possible, and fixing them as soon as they happen.