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Co-Managed IT

supporting your in-house team

Work smarter with Cloud9 by your side. Our co-managed IT services blend seamlessly with your internal team for dependable, day-to-day support.

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empowering your it team, so you never have to choose between stability and growth

Cloud9’s co-managed IT gives your internal team the freedom to focus on strategic priorities while we handle the rest. Acting as a true extension of your department, we can provide extra capacity, expert guidance, and trusted expertise to fill skill gaps. We tailor our services to strengthen your existing IT foundation.

WHAT’S INCLUDED

collaborative support that scales with you

Cloud9’s co-managed IT services are designed to strengthen your team, providing you with extra tools, resources, and expertise. We work alongside your internal IT staff, filling skill gaps, managing day-to-day tasks, and providing 24/7 visibility and support so you can stay focused on strategy.

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Shared Monitoring & Management

Stay informed with complete visibility across all systems.

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Escalation & Backup Support

Expert help when issues go beyond your internal team.

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Project Collaboration

We partner with you on migrations, upgrades, and deployments.

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Strategic IT Consulting

Plan ahead with guidance tailored to your business goals.

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24/7 Coverage & Continuity

Round-the-clock monitoring to keep everything running.

key benefits of co-managed support

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scalable support

Expand your IT capacity with flexible, on-demand support, so you don’t need to hire more full-time staff.

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focused expertise

Our experienced engineers enhance your internal team’s capabilities, tackling complex challenges with care.

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integrated collaboration

We work seamlessly alongside your staff, sharing tools, insights, and communication.

got questions? we’ve got answers

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kind feedback from clients we’re proud to support

  • ZE Power Group

    Fully recommend their professional experienced staff

    Cloud9 Solutions has been providing ZE Power Group with IT consulting and support services for quite some time now and we can fully recommend their professional experienced staff. Always available on the phone and when have called them out they have always managed assist in a design or resolving any issues. A truly professional company who have taken time and effort to learn the requirements of our business and have tailored their service accordingly. All calls are answered immediately, with a timely, efficient resolution of our issues. It is reassuring knowing they are available when needed.

  • Vesta Properties

    A very reliable and capable IT company

    Cloud9 Solutions have been providing the Vesta Properties with IT support and services for some time now. They have helped us transition through some significant changes over that time including server and firewall replacements, Office 365 migration and through a period of sustained growth in our IT platform. They know what they’re doing and have an excellent team of people who are always thoroughly professional and helpful. I like the way I can contact a support tech directly if I have an urgent problem and get on the spot help. Their help desk service also works equally well for the non-urgent requests. Would totally recommend Cloud9 Solutions as a very reliable and capable IT company.

  • T&P Trucking

    Trustworthy & Dependable

    Cloud9 are trustworthy, dependable and highly skilled. They have overhauled our network, servers, and storage to create a highly robust, redundant and secure system. We gladly recommend Cloud9 Solutions to all organizations and businesses without hesitation.

  • ILSC Language Schools

    Efficient and Cost-Effective Solutions

    Dan, Derrick and the team at Cloud9 are a must have vendor for any initiatives that are highly visible, need proper fundamental design and implementation from the outset, require expertise that your in-house team can’t afford, and most importantly, when you need something to work the way you had anticipated it would.  The team and Cloud9 understands how to compliment business needs with operationally efficient and cost-effective solutions.

  • Berezan Group of Companies

    Highest quality and response times!

    The standard of work provided by Cloud9 to the Berezan group of companies over the years we have used them is of the highest quality and response times are exceptional, dealing with IT issues either over the phone, remotely or in person. Cloud9 have always provided a first-rate service and have always been available to discuss our requirements and needs, offering professional advice and assistance in helping us achieve our IT goals.

get in touch

Let us know what you need and we’ll connect you with the right expert, so you can get back to business.